Terms and Conditions & Privacy Policy
Competition: ‘Competition with a Woof Factor’ (Promotional period: 27 August 2026 – 31 August 2026)
Terms and Conditions
1. Organiser
The joint organisers of the competition are:
Liebesgut Tiernahrungs GmbH & Co. KG
Stadtplatz 1, 95478 Kemnath
Email: shop@liebesgut-tiernahrung.de
pfotenkumpels GmbH
Schlattein 5, 92685 Floß
Email: info@pfotenkumpels.de
Participation is subject to these terms and conditions.
2. Duration and entry
The competition will take place on Instagram and Facebook.
The entry period runs from 27 August 2026, upon publication of the relevant competition post, until 31 August 2026 at 11.59 pm. The prize draw will take place on 1 September 2026.
Entry is free of charge and not tied to any purchase.
To enter, participants must, on the relevant platform:
- follow Liebesgut and Pfotenkumpels,
- like the competition post, and
- answer the question “What mustn’t be missing from a pamper pack for your pet?” in the comments.
One entry per person is permitted per platform, consisting of one comment. Entries can be made on Instagram and Facebook. Anyone who enters on both platforms will have two chances to win. All valid entries from Instagram and Facebook will be combined into a single prize draw to determine the winners. However, only one prize may be won per person. Your profile does not need to be public.
3. Eligibility
The competition is open to individuals aged 18 or over who are resident in Germany.
Employees of the organisers, family members living in the same household, and persons directly involved in the running of the competition are excluded.
The organisers may exclude participants in the event of breaches of these terms and conditions, multiple entries, manipulation, automated entries, false information or any other form of abuse.
4. Prizes
A total of 3 prize packages will be raffled off to 3 different winners.
Each prize package consists of:
1x Liebesgut Sample Pack for dogs, to be chosen from the packs listed below:
- Adult Dog Sample Pack 6 x 400 g (LG10223)
- Sensitive Dog Sample Pack 8 x 400 g (LG10221)
- Dog Junior Sample Pack 6 x 400 g (LG10220)
- Adult dog Sample Pack 6 x 800 g (LG10224)
- Adult Dog Sample Pack 8 x 400 g (LG10218)
1 x Pfotenkumpels product of your choice:
- Seelenyoga – Calming Snack for Dogs
- Hüftschwung – Joint Care Snack for Dogs
- Everyday Hero – Basic Care Snack for Dogs
- Waldwächter – Tick Spray for Dogs
The selection will be made from the range available at the time the prize is processed. If a desired product is not available, another available product may be chosen. Cash payment or transfer of the prize is not permitted.
5. Selection and Notification of Winners
The 3 winners will be selected at random on 1 September 2026 from all valid entries on Instagram and Facebook.
Anyone who has entered on both platforms will be entered into the prize draw with one valid entry per platform. However, only one prize may be awarded per person. If the same person is drawn more than once, a further draw will be held from the remaining valid entries to determine the winner of the additional prize.
Winners will be notified via a private message on the platform through which they entered the competition and must reply within 4 calendar days. If no reply is received, a replacement winner will be drawn.
The winners will not be announced publicly.
6. Dispatch
Liebesgut and Pfotenkumpels will dispatch their respective parts of the prize separately and will cover the standard postage costs within Germany.
To this end, the necessary winner details – in particular name, delivery address and product selection – will be exchanged between the organisers.
The organisers accept no responsibility for failed deliveries resulting from incorrect or incomplete details provided by the winner.
7. Amendment or termination
The organisers may amend the competition or terminate it early for good cause if it is no longer possible to conduct it properly.
This applies in particular in the event of technical faults, tampering, force majeure or legal obstacles.
8. Instagram and Facebook
The competition is not affiliated with Instagram or Facebook and is neither sponsored, endorsed, organised nor administered by Meta Platforms. Entrants shall indemnify Instagram and Facebook, to the extent permitted by law, against any claims arising in connection with the competition. The organisers are the sole point of contact for the competition.
9. Final provisions
German law applies. Mandatory consumer protection provisions remain unaffected.
Legal recourse regarding the determination of the winner is excluded to the extent permitted by law. Statutory claims remain unaffected.
Should any provision be invalid, the remaining provisions shall remain unaffected.
Data protection information regarding the competition
1. Data controller
The following parties are jointly responsible for data processing:
Liebesgut Tiernahrungs GmbH & Co. KG
Stadtplatz 1, 95478 Kemnath
Email: shop@liebesgut-tiernahrung.de
pfotenkumpels GmbH
Schlattein 5, 92685 Floß
Email: info@pfotenkumpels.de
The organisers are joint controllers within the meaning of Article 26 of the GDPR. Data protection rights may be exercised against either organiser.
2. Data processed and purpose
The following data, in particular, is processed for the purposes of participation:
- Social media name or username,
- Follows, likes and comments,
- Content of the comment,
- platform used.
For winners, the following additional data will be processed: name, delivery address, choice of prize and, where applicable, any further contact details required for processing the prize. The data will be used exclusively for the purposes of running the competition, determining the winners, notifying them and processing the prizes. The legal basis is Article 6(1)(b) of the GDPR. Where the aim is to prevent misuse or manipulation, processing is carried out on the basis of Article 6(1)(f) of the GDPR. The data will not be used for newsletters or other direct marketing solely on the basis of participation in the competition.
3. Disclosure of data
Data will only be disclosed to the extent necessary for the organisation of the prize draw.
Recipients may include, in particular:
- the other organiser,
- delivery service providers,
- technical service providers engaged for this purpose.
Data will not be passed on to third parties for advertising purposes.
4. Instagram and Facebook
When using Instagram and Facebook, Meta Platforms processes personal data under its own responsibility. The privacy policies of the respective platforms apply to this processing.
5. Retention period
The data will be deleted as soon as it is no longer required for the organisation and administration of the competition and there are no statutory retention obligations or other legal grounds for further storage. Comments and interactions on Instagram or Facebook may remain visible in accordance with the features of the respective platform.
6. Rights of data subjects
Data subjects have, in accordance with the statutory requirements, the right in particular to: access, rectification, erasure, restriction of processing, data portability, objection and lodging a complaint with a competent data protection supervisory authority. These rights may be exercised against both organisers.