General Terms and Conditions of Participation in Prize Draws
1. Organiser and Scope
Unless otherwise stated in the terms and conditions for the relevant competition, the organiser of the competitions is:
Liebesgut Tiernahrungs GmbH & Co. KG
Stadtplatz 1
95478 Kemnath
Germany
Email: socialmedia@liebesgut-tiernahrung.de
These terms and conditions apply to competitions run by Liebesgut on Instagram, Facebook, the Liebesgut website and in the newsletter.
Additional or different terms and conditions may apply to individual competitions. This will be indicated in the details of the respective competition. In the event of any discrepancies, the specific terms and conditions shall take precedence.
Terms and conditions for the “Competition with a Woof-Factor” run by Liebesgut & Pfotenkumpels
2. Entry
The competition is open to individuals aged 18 or over who are resident in Germany or Austria.
Entry is free of charge. The specific entry requirements, the entry period and the necessary steps to enter are set out in the relevant competition announcement.
Unless otherwise stated therein, one entry per person per competition is permitted.
Employees of Liebesgut, family members living in the same household, and persons directly involved in the organisation of the competition are excluded from taking part.
Liebesgut may exclude participants from the competition, in particular in the event of manipulation, automated entries, unauthorised multiple entries, false information or other breaches of these terms and conditions.
3. Prize and selection of winners
The nature and value of the prize, as well as the number of winners, will be specified in the relevant competition announcement.
Unless otherwise stated, winners will be selected at random from all valid entries once the entry period has ended.
A cash payment or transfer of the prize is not permitted. If a prize offered in kind is no longer available, Liebesgut may provide a replacement of equal or greater value.
4. Notification of prizes and dispatch
For social media competitions, winners will generally be notified via direct message; for competitions run via the website or newsletter, they will generally be notified by email, unless otherwise stated in the relevant competition announcement.
Winners must respond within 4 calendar days of being notified of their win. If no response is received within this timeframe, the prize may be forfeited and a replacement winner selected.
Winners will only be announced publicly if this is expressly stated in the relevant competition.
Prizes in kind will generally be sent to a delivery address in Germany or Austria. Liebesgut will cover the standard delivery costs, unless otherwise stated in the relevant competition.
5. Submitted Content / User-Generated Content
If photos, videos, texts or other content are submitted or published as part of a competition, participants grant Liebesgut a non-exclusive right to use such content , which is unlimited in terms of geographical scope and duration and free of charge.
Liebesgut may use this content in particular for the following purposes:
- social media and paid social media advertising,
- websites and online shop,
- newsletters and email marketing,
- online advertising,
- print media and promotional materials, as well as
- other marketing and communication measures.
Liebesgut is authorised to use, publish, reproduce and distribute the content for these purposes. The content may also be edited – in particular, cropped, shortened, supplemented with text or graphics, or integrated into other content and campaigns – provided that this does not infringe upon the legitimate interests of the copyright holders or the persons depicted.
Use is not restricted to the respective competition. No separate remuneration will be paid.
Participants confirm that they hold the necessary rights to the content submitted. If other individuals are recognisable, the consent of those individuals required for the described use must also be obtained. In the case of minors, the consent of their legal guardians is required.
Liebesgut may engage contracted service providers for technical or promotional purposes.
6. Amendment or Termination
Liebesgut may amend, terminate early or cancel a competition for good cause if proper conduct can no longer be guaranteed.
This applies in particular in the event of technical faults, manipulation, force majeure or legal obstacles.
7. Instagram and Facebook
Competitions on Instagram or Facebook are not affiliated with Instagram or Facebook and are neither sponsored, supported, organised nor administered by Meta Platforms.
Participants indemnify Instagram and Facebook, to the extent permitted by law, against any claims arising in connection with the relevant competition.
The sole point of contact for the competition is Liebesgut.
8. Data Protection
The data controller is:
Liebesgut Tiernahrungs GmbH & Co. KG
Stadtplatz 1
95478 Kemnath
Germany
Email: shop@liebesgut-tiernahrung.de
Liebesgut processes the personal data required for participation and the handling of prizes, such as name or username, competition entry or comment, and, in the case of winners, name, contact details and postal address.
This processing is carried out for the purpose of organising and administering the competition on the basis of Article 6(1)(b) of the GDPR. Where data is processed to prevent manipulation or to safeguard legitimate interests, this is done on the basis of Article 6(1)(f) of the GDPR.
Data may be disclosed to delivery or technical service providers to the extent that this is necessary for the administration of the competition.
The data will be deleted as soon as it is no longer required for the organisation and administration of the prize draw and there are no statutory retention obligations or other legal grounds for further storage.
Personal data will only be used for newsletters or other direct marketing if there is a separate legal basis for this, in particular the relevant consent.
In accordance with the statutory requirements, participants have, in particular, the right to access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to lodge a complaint with a competent data protection supervisory authority.
Further information can be found in Liebesgut’s privacy policy.
9. Final provisions
German law applies. Mandatory consumer protection provisions for participants whose habitual residence is in Austria remain unaffected.
Legal action regarding the determination of the winner is excluded to the extent permitted by law. Statutory claims remain unaffected.
Should any individual provision of these Terms and Conditions be or become invalid, the remaining provisions shall remain unaffected.